Dhaka main office
House 18, Road 7, Dhanmondi, Dhaka. From 10 AM to 8 PM.
Account verification, link issues, and bonuses; here only support cases are shown.
cb99 Support and Contact Center
Dhaka-based players get cb99 support quickly here; questions about bKash, Nagad, and Rocket are easily resolved.
Accounts, login, APK install, and help center - all in one place; most tasks can start within 3 minutes.
Download APK View cb99 login
Support team's quick information
Rating
Users gave 4.2/5 rating
Reviews
Total 91,736 reviews submitted
Active users
Currently 339,332 users are active
Platform
Operating in 14 countries since 2014
Dhaka and outside offices information
Chattogram help desk
GEC roundabout service desk, 12 PM to 9 PM
New user login, APK setup, and mobile guide available quickly
Sylhet information point
Reference desk near Zindabazar area from 11 AM to 7 PM
Here the help center's FAQ, password, and device settings are shown
Khulna operations desk
Service area near Sonadanga from 10 AM to 6 PM
Top-up issues with bKash, Nagad, and Rocket are resolved quickly
Three easy ways to contact
Live message
Fast answers for small questions arrive within 5 minutes
This is usually used for login, account lock, and APK install
Email support
Describe the issue in writing, send a screenshot for faster resolution
Payment reconciliation, device issues, and verification cases are handled well here
Help center
Answers to common questions are prepared in advance, not 24 hours, but updated regularly
Users first check here, then contact the team if needed
How to get cb99 support
1. Describe the problem
What issue, which device, and when it happened — mention these three details to start
2. Provide necessary
Username, district, and bKash or Nagad reference numbers, if present, are matched quickly
3. Follow the answer
If you follow the team's instructions, most cases are finished in one step
Most common support issues
Login problems
Wrong password, delayed OTP, or old links are common
App setup
Questions about APK install, permissions, and screen notifications on Android 8+ phones
Payment mismatch
In Bangladesh, users of bKash, Nagad, and Rocket usually keep a reference number
Many users in Dhaka and surrounding areas previously cb99 login Check the page, then Register Match accounts if needed App download Also look over the guide
Don't delay seeking help
If you contact the cb99 support team, the question goes directly to the right place; contact information, help center, and account solutions are viewed quickly
If you are in Bangladesh, write down the information you need about bKash, Nagad, or Rocket first, then download the APK Start now